QUALITY POLICY
The SZKŁO Company strives to ensure high quality of its products and services, which meet its customers’ needs and expectations, and comply with existing regulations.
Our staff has substantial knowledge of and professional experience in glass processing. Focusing on further development of the company, we strive to not only achieve steady increase in sales and strengthening of our position on the market, but to also earn our customers’ lasting trust.
We wish to strengthen the company’s image as a solid and trustworthy partner that looks after its customers’ interests. We realize that fulfillment of the aforementioned objectives entails, above others, on-time and comprehensive delivery of products and services of highest quality.
SZKŁO’s top priority is to ensure that both current as well as potential customers receive products and services that comply with their requirements and expectations. In order to meet these goals, we obligate ourselves to:
- review and improve the structure of our quality assurance policy,
- continuously improve the quality of our services,
- prevent errors and reduce the number of complaints,
- continuously improve our employees’ qualifications, and
- encourage all employees to follow the highest quality standards.
All of our employees are responsible for the quality of their work, and thus for the quality of our products and services. It is only via full compliance with our quality assurance policy that we can ensure the company’s success.
To ensure credibility of our efforts to provide high-quality products and services, which meet our customers’ continuously rising expectations, we are obligated to closely follow the quality management system in compliance with the ISO 9001:2000 standard.
The management of the SZKŁO Company declares that the principles of the quality policy have been implemented, are clear, and are followed by all employees, and that the rules governing the policy are easily accessible to all interested parties.
